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OUR SERVICES2021-08-24T14:57:40+00:00

OUR SERVICES

GENERAL SALES AGENCY REPRESENTATION

ITI provides a standard service in terms of collective handling of airlines in a competitive environment that will typically sell their products and services.

We acknowledge the need to provide the best quality service and therefore identify the following key areas of Passenger Sales operations:

Passenger Sales & Operation

Cargo Sales & Services

Airport Services

Passenger Sales & Operation

SALES & MARKETING

  • Having a dedicated and highly experienced Sales Staff that deliver professional customer service to industry clients (Corporate Accounts and Travel Agency partners)
  • Constant monitoring of competitive environment; analysis of market trends and identifying business opportunities for Principal Airlines
  • Initiate adhoc marketing campaigns and promotional sales activities to develop product awareness and increase market share penetration
  • Provide detailed business plans and advertising strategies to improve brand awareness
  • National Sales Coverage

RESERVATION & TICKETING

  • Handle booking reservation for clients in their preferred schedule flights and assures that travel arrangements are well fit with the client’s requests
  • Sell/issue tickets and provide answer to queries about itineraries, rates, promo offer
  • Skilled Reservations and Ticketing agent

Cargo Sales & Services

We continually raise industry standards by using and adapting the latest technology to make our logistics the most efficient and reliable. We handle perishable or priceless goods with the care and the maintenance that they require.

CARGO HANDLING
Offer premium cargo handling services that ensure smooth delivery of cargo, with utmost care, tracking its progress the whole way.

  • Offer full service cargo terminal operations
  • Delivery of cargo in a timely and efficient manner
  • Express handling facility
  • Automated and semi-automated facility catering to premium and economy carriers
  • Customer self-handling facility
  • Temperature controlled perishable cargo facility

GSSA SERVICES

  • Dedicated staff with exceptional level of service for customer satisfaction
  • Maintenance of close relationships with our customers
  • Acts as a comprehensive business link between airline principals and locally-based agents
  • Ensure every consignment is tracked and delivered to their destination

GLOBAL CARGO SUPPORT SERVICE CENTER (GCSSC)

As a part of Delta cargo customs and compliance, Global Cargo Support Center is servicing stations to ensure cargo is moved according to rules and regulations of customs agency around the globe.

Delta developed this group to oversee cargo information through Delta’s Web vision cargo system and other electronic reporting of customs data as required by each individual country. This process is being done to significantly minimize government violations issued to Delta.

GCSSC audits an average of 500 flights per day to be customs compliant with the United States and countries in Europe, Latin America and Asia.

GCSSC updates the system in Web Vison and Editrade Mexico to manage timelycustoms in-bond closure and track other possible customs compliance reporting gaps.

  • Tasked to service DL stations worldwide to ensure cargo is moved in accordance to the rules and regulations of customs agencies
  • Monitors more than 500 flights per day to be customs compliant with the United States and coutries in Europe,, Latin America, and Asia
  • Well-trained professional agents providing 24/7 back room support services to manage timely customs in-bond closure and track possible reporting gaps
  • Performs thorough review of cargo information customs work to identify errors and avoid penalty and fine exposure for Delta Air Lines across network

Airport Services

LOUNGE OPERATION

Owned and operated by Interpacific Transit Inc., our lounge facility located at NAIA Terminal 3 offer passengers the following amenities:

  • Comfortable Seating (80 pax capacity)
  • Wifi / Cable TV’s
  • Buffet Setting (Hot Meal, Soups, Assorted Breads, Sandwiches and Pastries)
  • Alcoholic and Non-alcoholic Beverages
  • Local Newspaper and International Magazines
  • Male and Female Restrooms
  • Shower Room

Manned by highly professional Customer Service Agents tasked to ensure that Premium Passengers/VIP Guests are provided special assistance as needed